Effective Date: August 3, 2025
Last Updated: August 3, 2025
At Progress and Heritage (“Company,” “we,” “us,” or “our”), accessible from https://progressandheritage.com, we value your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, interact with us, or purchase products and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Payment Information: Credit card or other payment details (processed securely via third-party payment processors)
- Account Information: Username, password, and preferences if you create an account
- Device Information: IP address, browser type, operating system, referral URLs
- Usage Data: Pages visited, time spent on site, and other analytics
- Communications: Messages sent through contact forms, customer support, and email
2. How We Collect Information
We collect information through:
- Forms you fill out on our website (e.g., contact forms, account registration, checkout)
- Cookies and similar tracking technologies
- Your interaction with our email campaigns and advertisements
- Transactions completed on our site and through Housecall Pro
- Analytics and advertising services (e.g., Google Analytics, Facebook Pixel)
3. How We Use Your Information
We use your personal information to:
- Fulfill and manage purchases, bookings, or service requests
- Communicate with you (e.g., order confirmations, support, newsletters)
- Improve our website and customer experience
- Provide personalized advertising and retargeting
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. This includes:
- Performance and Analytics: Google Analytics
- Advertising: Facebook Pixel
- Site Functionality: Login sessions, cart recovery, account creation
You can manage your cookie preferences in your browser settings.
5. Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, email marketing platforms, booking systems (like Housecall Pro)
- Analytics and Marketing Partners: Google, Facebook
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data. Sensitive data, such as payment information, is encrypted and processed securely through third-party providers.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or update your personal information
- Opt out of marketing emails
- Delete your account
- Limit certain types of data collection (e.g., cookies)
To exercise these rights, contact us.
8. Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect data from children.
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us.